Refund policy
Returns & Refunds
Return Policy
We offer a 14-day return policy. You have 14 days from the date you receive your order to request a return.
To be eligible for a return, the item must be in the same condition in which you received it: unworn, unwashed, undamaged, and with all original tags attached. The item must also be returned in its original packaging. Please keep your receipt or other proof of purchase.
To initiate a return, please contact us at:
Once your return has been approved, you will receive all necessary information for the return shipment. Please do not send any items back before your return has been confirmed by us.
If you have any questions regarding your return, please feel free to contact us at any time.
Damages and Issues
Please inspect your order immediately after receiving it.
If an item is damaged, defective, or if you received the wrong item, please contact us as soon as possible so we can review the issue and find an appropriate solution.
Items Not Eligible for Return
For hygiene reasons, worn, washed, or damaged items cannot be accepted for return.
Please ensure that all items are returned unworn, unwashed, complete, and with the original tags attached.
Sale items, gift cards, or items that have already been worn are excluded from returns.
Exchanges
Direct exchanges are currently not available.
The fastest way to receive another item is to return the original item and place a new order separately.
European Union – 14-Day Right of Withdrawal
If your order was delivered within the European Union, you have the legal right to withdraw from your purchase within 14 days without providing any reason.
The item must be returned in the same condition in which you received it: unworn, unwashed, undamaged, and with all original tags attached. Proof of purchase is required.
Refunds
Once we have received and inspected your return, we will notify you whether your refund has been approved or rejected.
If approved, your refund will be processed within 10 business days through the original payment method.
Please note that it may take additional time for your bank or payment provider to process and display the refund.
If more than 15 business days have passed since your refund was approved and you have not received your refund, please contact us at: